Payables and Cash Management - EBS (MOSC)

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Invoice payment reconcilation issue

edited May 14, 2014 12:00PM in Payables and Cash Management - EBS (MOSC) 1 commentAnswered

Issue:  8400000053 need to be void due to the payment has been returned from bank. We need to void it and update bank information. So before the void action, user need to help to do un-reconcile firstly. And then, we can do void accordingly.

But the question now is: Even if the status at user side is un-reconciled, the payment status in my side is still Reconciled. So could you help to check the root reason for this case.

In Cash Management side, payment 8400000053 status  as un-reconciled. But in AP side, it was reconciled.

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