E1 Financials - AP - Batch will not post due to a zero dollar voucher how can we fix?
I have read most of the discussions on this and understand there might need some adjustments to database records necessary to fix this but not much more information is given. Just need some guidance.
Situation: AP processed a Payment Group batch (K) which pulled in the original payment to a vendor for both the original payment and the voided payment. The original payment had not been posted yet. This created a zero payment for this vendor in the batch. We have read the documentation in the Knowledgebase and MOSC and know we may need to modify the records in the database. We just need some direction on how to get this done.