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changing email address revokes my privs to MOSC

edited Aug 25, 2016 4:13PM in Using the My Oracle Support Portal (MOSC) 8 commentsAnswered

Hi,

I would like to change my email address on my oracle profile, which is not a problem to do, but once I change it I am not allowed in MOSC.

Here is what is happening:

I change the email in my profile on support.oracle.com.  I get an email to verify, and after that the email is changed.

I don't have any problem to log in to support.oracle.com dashboard, but when I click on Community, I get "Access to this place or content is restricted..."

My username that shows at the top right is different that what I normally see.  It 's a huge set of digits and letters.

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