Issue in voiding a check
Hi,
We are in R12.1.3. We are trying to void a check however we are getting a message ' The source product of payment XXXX will not allow the payment to be voided. Please refer to the Source Product Information for more information'. Wehave checked some metalink notes around it and have verified that there are no prepayments etc applied to the Invoice forhich the payments were made.
Please let us know what all can be the various causes for the same.
Regards
Jitendra