Receivables - EBS (MOSC)

MOSC Banner

Credit Memo Balance on Transaction Header = $0.00

edited Jun 25, 2018 5:01AM in Receivables - EBS (MOSC) 2 commentsAnswered

Hello,

Should credit memo balance due on the AR Transaction form be $0?

Scenario:

1) In Order Management, Created Sales Order and Auto Invoiced AR Transaction for $1000.00

2) In Receivables, Applied the cash receipt for $1000.

3) Customer Returns the item

4) In Order Management, Create RMA - credit only Sales Order for $1000 - Auto invoiced the -$1000

5) In Receivables, queried the credit memo and the Balance due on the Header was $0.00, but the lines shows -$1000.00

6) In Receivables, queried the original AR Transaction the balance due on the Header was -$1000.00

7) We did not create accounting between any transaction steps

8) Shouldn't the Credit Memo Balance due be -$1000, the Original Invoice be $1000?

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center