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Getting FRM-40106 message when hiding some fields in contact center Create Contact Form

edited Aug 20, 2021 10:51AM in Technology Stack - EBS (MOSC) Question


Hello,

Did some form personalization to hide personal info fields in Contact Center create contact form. So when user click on Create Contact button which takes him/her to the the create contact form.

Enter the ncessary information and clicking on Save. Getiing below message

FRM-40106: No Navigable items in destination block.

Attached screenshot for more clarity.

Any direction on how to remove this message will be helpful.

Regards

Alex

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