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Explore Premium Document Types to Find Targeted Information that You Need

edited Oct 11, 2015 2:11AM in HCM - JDE1 (MOSC) 2 comments

To further expand the library of document types on My Oracle Support, the Support teams have incorporated some special types of Knowledge Management (KM) documents that assist you in finding categorized content around a product, necessary resources for a specific task or project, and for narrowing in on relevant content based on the errors or symptoms you may be seeing.

In MOS: Find Answers. Resolve Issues - Using Premium Knowledge Management Solutions (Document 1621498.1) you will find information about these premium types of KM content:

  • Get Proactive pages
  • Information Centers
  • Lifecycle Advisors
  • Search Assistants

These documents types deliver precise guidance and focused resources, working more effectively than standard KM documents for their purpose. When you better understand MOS premium KM document types, you will learn how to quickly recognize and use the information they contain. Leverage their power to get the answers you need – even faster than before!

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