Shipping Execution - EBS (MOSC)

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SO Lines on Backorder

edited Jun 6, 2014 12:00PM in Shipping Execution - EBS (MOSC) 3 commentsAnswered

R12.1.3

Items are Lot Controlled. During Order Entery, the user didn't change / select correct sub-inventory. Default sub-inventory (FGI) was populted automatically.

On booking 'Credit Check Hold' was applied because of over-due invoices.

Credit Check Hold was Released.

The user executed 'Pick Released' the SO, the items having stock in other sub-inventory went on backorder.

We tried (more than once) the following (both ways) to 'Pick Release' (backorder lines)  but the SO lines are not being Released and are still on Backorder.

- Pick from the sub-inventory (where quantity exits), It didn't work.

- Moved the stock to FGI (sub Inventory Transfer) and then run 'Pick Release', it didn't work as well.

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