Receiving/Putaway Issue

I have a user who is trying to receive an item on a PO, but when he saves the receipt it does not automatically run putaway processes as it does for other users. Instead the item goes to the "Stockroom Feedback" page, and then he has to run putaway from there.

We are trying to figure out what needs to be done (setup or otherwise) so that when he receives an item, the putaway processes are automatically kicked off.

When he receives, the RECV_01 job is kicked off. RECV_01 kicks off 2 jobs (RECV_00 and RECV_INV). Neither I nor the user can see the details of these jobs online (Message Log OR View Log/Trace).