Reporting - EBS (MOSC)

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WebADI document can not be created via external client PC

edited Jun 12, 2014 12:00PM in Reporting - EBS (MOSC) 1 commentAnswered

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issue: when create WebADI document, the following error happened , the  document can not be created.

screen error:

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Your document could not be created. Please contact your support representative.

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BNE error:

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5/14/14 11:02 AM AJPRequestHandler-HTTPThreadGroup-11 ERROR          BneFileDownloadPage1::createPage()  Exceeded maximum wait time for bootstrap download to occur.  This may have been caused by high load on the server or some other network error.

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The AP server is in Japan and the client PC is in China.

NAT(router) is used between the client PC and AP server.

Those internal client PCs have not this issue, can create WebADI document normally.

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