CRM On Demand - Administration (MOSC)

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Email Notification to New Account Owner

edited Jun 12, 2014 12:00PM in CRM On Demand - Administration (MOSC) 8 commentsAnswered

Hi,

I tried to create a wf on Account Entity(When Modified Record Saved)  which sends email notification to the new Owner whenever the Owner is changed.

I used the following WF condition

but this does not seem to work. Whenever any field in the account is modified, an email notificaiton is sent where I want only when Owner is Changed the notificaiton should be sent to the new owner


Regrds,

Sankalp

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