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Teleservice - EBS (MOSC)

Service Request - Item LOV does not show all items

Jun 5, 2014 3:05AM edited Jun 5, 2014 7:40AM in Teleservice - EBS (MOSC) 5 commentsAnswered ✓

Hi,

I new to service and I testing it before roll-out

When create a service request, in the Item Field, the LOV only shows the Item code for Expense, Labor, and Material.

It does not show the Item number of the Item that need servicing.

I can see this Item under Install base.. What setup is missing?

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