Two Payment # not run into Cash Management Statement

Hi Friends,

I have an issue reg the Payments.

There are two payment# which are now caught is Cash Management program.

When i did basic check, observed the below:

The payment request status is still showing as “PAYMENTS_CREATED” in PAYMENT_SERVICE_REQUEST_STATUS table so this transaction is not caught in the Cash Management program.

Normally the status should show as “COMPLETED” then only it will be picking by the Cash Management program.

In the payments window still the status is showing as 'Negotiable'.

Could anyone guide how this can be resolved.

Thanks,

Ranganadh.