Enterprise Service Automation (ESA) - PSFT (MOSC)

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Expense Reports stuck in status and not paying

edited Jun 16, 2014 12:00PM in Enterprise Service Automation (ESA) - PSFT (MOSC) 2 commentsAnswered


Hello everyone-

We are having a problem with some of our Expense reports sticking in 'approved' status and not paying.  We have determined that the cause of this is the proj_mgr_flag on the EX_SHEET_HDR record is erroneously set to 'Y'.  When we sql update the proj_mgr_flag to 'N' the record processes normally.  My question is, does anybody know where/or what process is supposed to re-set the flag to 'N'?  If I can find out where it's supposed to happen I should be able to track down our issue.  Thanks in advance for your help.

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