Channel Revenue Management - EBS (MOSC)

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Chargeback Transaction Date

edited Jun 16, 2014 7:49AM in Channel Revenue Management - EBS (MOSC) 1 comment

Client needs the Chargeback transaction date to be the same as the original invoice to which the chargeback has been related.  The terms then will derive the correct due date.

The client wants to set the Chargeback date to become the transaction date.

The Claims process does not send the Claim date back to Receivables as the transaction date so Receivables uses sysdate as transaction date.

Does anyone have a suggested workaround and or method to achieve the desired result?

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