Payables and Cash Management - EBS (MOSC)

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Invoices scheduled to pay, but do not process in payment batch

edited Jun 26, 2014 5:00AM in Payables and Cash Management - EBS (MOSC) 4 commentsAnswered

We are using 12.1.3 and are experiencing an inconsistent issue with AP invoices.  Not always, but sometimes, invoices appear on the cash requirement that they are scheduled to pay  but when the payment batch is run the payment is not there.  When we pull the invoices up in invoice header, it is showing that the workflow is approved but when you go to "actions" the force approval needs to be done.

We opened an SR with Oracle awhile back, but we were not able to recreate the issue in a test instance since it's intermittent and we are unable to identify anything that would give us a reason why this only happens sometimes for a small number of invoices.  Therefore, Oracle could not really help us troubleshoot the issue.

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