Order Management - EBS (MOSC)

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How to check for a Credit Hold at the customer Bill To Site level

edited Jul 23, 2014 10:24AM in Order Management - EBS (MOSC) 5 commentsAnswered

Hi,

Please help in understanding how to verify the credit hold for a customer as site level. I could get the point of checking credit hold at account level for a customer but unable to get the point of site level.

Please walk through the below functionality.

There is one customer 'X1' with One Account 'A1' and several sites (Bill To's B1,B2,B3, etc)

Initially for the Customer X1

                             |

                        Account A1

                             |

                        Primary is B1 (Not sure if Site level credit hold is applied or not, but account level credit hold is unchecked -

                                            Will the Bill To be free from Credit Hold? Will account level credit hold uncheck override Site level credit Hold?)

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