No batch number for Payments
Hello,
Has this happened to anyone before?
We had a very strange occurance Thursday. Our payroll department was processing garnishment payments. When they hit UPDATE to create the payment register and GL Posting, R09801 did not kick off. The user deleted all PDFs from submitted jobs, so I looked in WorkCenter and found a random error for R04576. R04576 still processed successfully (they saved the PDF to their pc).
My problem is we have a batch that has no batch number. I think I found the batch number these payments should be linked to, but not sure the best way to fix this and get the payments posted to the GL. I had the user recreate the batch header, should I just sql that number in F0413 table? Nothing shows up in F0911 or F0413 for these 88 payments. Is there another table I need to research?