Error in Return Transaction quantity

Dear all

I'm facing problem in return quantity after deliver it in inventory, when i do the return transaction error message appeared.and nothing returned

Note that i applied the Landed cost Management module in our system, this quantity in LCM shipment has matched with supplier invoice and fright invoices also.

i tried to cancel all invoice whether supplier invoice and fright invoices, but also the error message appeared.

ERROR MESSAGE

rvtptcontrol failed

Cannont read value for profile option INV_DEBUG_TRACE in routine &ROUTINE

please advise.

Thanks