Receivables - EBS (MOSC)

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RMA Issue

edited Jul 22, 2014 5:00AM in Receivables - EBS (MOSC) 1 commentAnswered

Hi Friends,

Whenever RMA order has raised in order management and complete it's process flow, system should create credit memo aganist the RMA order in Account Receivables and the transaction type should be credit memo , but in the current scenerio, transaction type against a RMA order is invoice.

We want the type as credit memo instead of invoice.

We have checked the Transactions type setup in Receivables it seems to be fine, could any one suggest what could be the possible issue and what more checks should be done.

Attached is the screen print of the transactions types in receivables and order management.

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