Unable to create Tax only credit memo system throws tax error while saving
This has been a long pending issue from R12 migration our version is 12.1.3, users are unable to create tax only credit memos. System throws the error while saving. Please find the attached screen shot.
We use third party tax partner for our tax calculation.
I found some document on metalink but that patch is not available in 12.1 any help on this is appreciated.
Here is the metalink doc Transaction Workbench Issue: Creating a Tax Only Credit Memo Raises Error: The system cannot prorate the line level control tax amount because there is no applicable tax for this transaction line. (Doc ID 604925.1