R03B500X

Hello,

When running R03B500X, balance for the customer is incorrect, the partial payment received for the invoice is not deducted from the old balance and the statement shows old balance.

In customer ledger, F03B11, the open balance (field names AAP and FAP) is correct, F03B14 ok.  Also tried reset of statement with no success.

Also, in P03B102, I can see that the domestic as well as foreign open balance are correct. R03B5005 says UBE file retrieval failed but statement print is successful. Customer master record is set up.

Maybe you know what is causing this.