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Missing Customers in Demantra

edited Aug 8, 2014 1:41PM in Demantra Solutions - EBS (MOSC) 16 commentsAnswered

Hi All,

I am missing two customers in Demantra. 1) Old Customer #4612800  for which sales exists 2) New customer # 9501700 for which no sales exists.

1) # 4612800 - Customer account and site is active in EBS and record exists in Demantra tables but record not exists in MSC_TRADING_PARTNER and MSC_TRADING_PARTNER_SITES.

2) # 9501700 - Customer account and site is active in EBS and record exists in VCP tables MSC_TRADING_PARTNER and MSC_TRADING_PARTNER_SITES but record not exists in Demantra to create combinations.

I ran Standard collections, CSBH with complete refresh but no luck.

Can any one please help.

Thanks,

Venkatesh

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