Hyperion Financial Management (HFM) (MOSC)

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HFM Applications Stop Responding and Display a Blank Screen.

edited Jun 27, 2016 5:40PM in Hyperion Financial Management (HFM) (MOSC) 30 commentsAnswered

Hello,


We are having an issue with our HFM applications that occur at random times within our environment.  We are an 11.1.2.2 305 EPM/HFM/FR/FDM environment, running on Windows 2008 with MS SQL 2008 R2.


What happens is the HFM applications stop responding and all your see within the browser is a blank screen.  Workspace and other components work fine but any access to our three HFM applications just display a blank screen.  It takes a restart of services to get the HFM applications to start responding again. 


This occurs roughly once every month.  I have an open SR but so far we haven’t found a solution.  We’re planning to restart services every month right before month end.

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