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CRM On Demand - Administration (MOSC)

Customer to prospect conversion based on Sales volume

Jul 24, 2014 2:54AM edited Aug 5, 2014 11:20AM in CRM On Demand - Administration (MOSC) 4 commentsAnswered

Hi everyone,

Is it possible to convert customer back into prospect if the customer is of no use in 2014.

It must be set to a prospect automatically in 1st Jan 2015,as there are no sales volume in 2014 for that customer.

Any solutions to achieve this?

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