CRM On Demand - Administration (MOSC)

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Pre-Populating a required field based on another

edited Aug 5, 2014 11:11AM in CRM On Demand - Administration (MOSC) 6 comments

Hello,

I need help on pre-populating a field that is required on a page layout to save based upon a condition.  Our situation: if the Type field = Customer Service we would like the Subject field (which I cannot make not required) to read Customer Service Call so the user's do not have to type in the Subject field.  However, becuase Type does not equal anything on record creation we cannot use that condition.

Any suggestions?

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