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What's the difference between 'ASK IT' and 'Start a discussion'?

edited Aug 4, 2014 3:14AM in Using the My Oracle Support Portal (MOSC) 4 commentsAnswered ✓

Hi,

In each space now, there's a section to ask a question that is different than Start a discussion.

Can anybody explain to me what's the exact difference and what's the purpose of asking a question in this section instead of starting a new discussion?

Thank you,

Christine

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