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New Categories for "Problem Types" Available to Create New SRs!

in Oracle WebCenter Content (MOSC)

If you've created a new SR lately, for a WebCenter Content product, you may have noticed a big change!  Behind the scenes, we're moving a few mountains to give our customers a more consistent view of our Support network, regardless of the Oracle product they may be interested in.  It won't be long before the new "Problem Types" will be exactly the same for all customers, across the entire Oracle product platform.

Read more about the new Problem Types here https://blogs.oracle.com/proactivesupportWCC/entry/new_categories_available_to_create

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