Field Service - EBS (MOSC)

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Ship-to or Bill-to Address change in SR,RO and Sales Orders.

edited Aug 15, 2014 5:01AM in Field Service - EBS (MOSC) 3 commentsAnswered


Hi Team,

We have already created a Service Request, Repair Order and a Sales Orders.(SR is referred in RO and SO gets created in the logistic TAB for the same SR/RO)

Customers realize that ship-to address was not entered correctly in the SR form or there is a change in the ship-to address.

We would like to change the ship-to address in SR form and the same gets reflected in Repair Order and Sales order form.

please advise.

Thanks!

Radha.

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