Teleservice - EBS (MOSC)

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Not able to submit charges for Return order

edited Aug 14, 2014 5:01AM in Teleservice - EBS (MOSC) 3 commentsAnswered

Hi,

While submitting the charge line we are getting below error.

ORA-01086: savepoint 'CS_CHARGE_CREATE_ORDER_PUB' never established in this session or is invalid

ORA-01086: savepoint 'CS_CHARGE_CREATE_ORDER_PVT' never established in this session or is invalid

ORA-06512: at "APPS.CS_CHARGE_CREATE_ORDER_PVT", line 3750

ORA-01002: fetch out of sequence

Can you please help to find out the root cause.

Thanks,

Gaurav Kumar

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