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How do you set workflow not to send a HTML attachment for one instance

edited Aug 22, 2014 5:00AM in CRM On Demand - Administration (MOSC) 3 commentsAnswered


We currently have a workflow set up to send an email to the customer ever time a SR is raised. We need these to go out without the standard HTML notification attachment.

But only in this example, attachments need to go out for other Workflows.

Any ideas?

Thanks

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