Anyone have any luck getting Promotions Management working well with Order Management?

We have created price rules from promotions management; however the rules are not being picked up when entering the sales order. Per PeopleBooks: "Bill back discounts are also automatically applied during order entry, but no changes are made to the base price. Both types of discounts create price adjustments that appear on the Price Detail page when applied to a sales order line." The proper steps have been followed per PeopleBooks to create these price rules from promotions management using bill back discounts, and we can see via trace where the Price Rule was qualified for the sales order, but