Siebel Business Process & Functionality (MOSC)

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Siebel Marketing - Tracking Forwarded emails?

edited Aug 26, 2014 5:01AM in Siebel Business Process & Functionality (MOSC) 3 commentsAnswered

Hello There,

I understand that Siebel Marketing has a 'Forward to Friend' functionality which enables the user to enter the Friend's information in the 'web page'. But our Business is more interested to know if there is a tracking mechanism of the Forwarded email directly from the email client (capturing the details from hitting forward button in the email client like Gmail, Yahoo etc). Do we have this functionality available in Siebel Marketing to capture the 'Forward from email client' without explicitly clicking the link in the email template and enter the information?

Thanks for your anticipated help.

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