Payables and Cash Management - EBS (MOSC)

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Guided Resolution Flow for Invoice Matching Available!

edited Aug 20, 2014 1:37PM in Payables and Cash Management - EBS (MOSC) 1 comment

All,

When logging an SR for Payables Invoice Matching issues you will now see a guided resolution, designed to ensure you find your solutions faster than ever.

When you click on the Create SR button you will see the list of available options:

Select Invoice Processing Issues and Reporting

Then select Matching Issues and you will see the following:

Click Next and you will see the questions you need to answer to find your solution!

Happy problem solving!

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