Guided Resolution Flow for Invoice Matching Available!
All,
When logging an SR for Payables Invoice Matching issues you will now see a guided resolution, designed to ensure you find your solutions faster than ever.
When you click on the Create SR button you will see the list of available options:
Select Invoice Processing Issues and Reporting
Then select Matching Issues and you will see the following:
Click Next and you will see the questions you need to answer to find your solution!
Happy problem solving!