Siebel Business Process & Functionality (MOSC)

MOSC Banner

Need solution for Availability based assignment manager

edited Sep 2, 2014 5:02AM in Siebel Business Process & Functionality (MOSC) 3 commentsAnswered

The Requirement is Assign Issues (S_EVT_ACT) for staff members on daily basis. Whenever one of the staff is on vacation the assignment manager should skip assigning the issues to the particular staff in vacation. Does availability based assignment works only for Employee based or Could it be used for position based too? The Requirement is to assign the issues to the position candidates whose has the assignment skills.

Any comments on the approach is appreciated!

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center