Result of voiding refund invoice payment in Payables
Hi All,
We have recently started using refund funcitonality in R12.1.3.
When the user is required to cancel the invoice in AP because of incorrect processing, we have suggested to unapply the refund activity in receipt application window Receivables module, which will automatically cancel the invoice (provided the inovice is not yet paid). This is working fine.
The user created payment for the refund invoice and later voided the payment due to some reasons. But what is observed is, after the payment is voided the refund activity also in the receipts window was unapplied automatically. When we query the receipt, in the receipt application window the refund activity is not appearing at all.