Customer Relationship Management - PSFT (MOSC)

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I'm looking to grant security access to the following pagelets and I can't seem to find them.

edited Sep 25, 2014 9:59AM in Customer Relationship Management - PSFT (MOSC) 2 commentsAnswered ✓

I found the PLs and CREFs for My Case Backlog and Manager Backlog, but I'm looking to grant security access to these additional pagelets and I can't seem to find them.  Any help would be appreciated. 

  1. Cases closed by 1st Contact
  2. Average Case Aging in Days
  3. Total cases by Priority
  4. Total cases by Source
  5. Total Cases Created vs. Closed

Thanks!

John

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