Customizing the default email notification - What is wrong with my IF statement?
Cloud Control 12C. 12.1.0.2.
I'm trying to embed a link to our knowledge base in the notification email.
We have made some other customization to the default template so I would like to continue to use the default template for all notifications. ( I realize I can put the individual link in each email template and not use the default email but I'd prefer to maintain only one template).
Here is what I'm putting in the email template:
[EVENT_TYPE]
[IF EVENT_TYPE EQ "Metric Alert"]
KB Link:
[ELSE]
No KB Article
[ENDIF]
I force an event but the link isn't printed in the email. Here is what is in the email: