Inventory Management - EBS (MOSC)

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Unable to enter Return for Customer

edited Sep 10, 2014 5:02AM in Inventory Management - EBS (MOSC) 3 commentsAnswered

Hi everyone,

I wanted to enter return to customer since i have received more quanity of item from customer than shipped, but when i enter into Inventory Module: Transaction> Receiving> Returns form and query my RMA number it gives me no lines and says: No records meet your search criteria. It is necessary for me to enter return in order to adjust quantity of Sales Order. Kindly Help.

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