CRM On Demand - Administration (MOSC)

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Post a default value in a pick list

edited Sep 10, 2014 10:00AM in CRM On Demand - Administration (MOSC) 6 commentsAnswered ✓

Hi I am trying to post a default value into a pick list and despite a couple of attempts I cant seem to get it to work.

I have tried:

[<plProduct_Support_Menu_ITAG>]=LookupValue([<plProduct_Support_Menu_ITAG>], "<Product Support>")

[<plProduct_Support_Menu_ITAG>]=LookupValue("OCC_CUST_LOV_ACTION_4", "<No Values>")

Can anyone offer any suggestions to where I am going wrong?

I am trying to do this in the Product Support Menu field as I want it to auto fill to "product Support".

Many thanks for any help.

Paul

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