Depot Repair - EBS (MOSC)

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No order after charges were submitted

edited Oct 7, 2014 4:33AM in Depot Repair - EBS (MOSC) 3 commentsAnswered

Hi,

After charges were submitted for a service request, CS_ESTIMATE_DETAILS table shows an ORDER_ID, but there is no order that exists with that ORDER_ID in OE_ORDER_HEADERS_ALL and Charges tab does not show any order details.  Could anyone please help figure this mystery?

TIA

Alka

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