Field Service - EBS (MOSC)

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Data not came properly from MFS laptop to oracle SR

edited Jun 14, 2018 3:41PM in Field Service - EBS (MOSC) 14 commentsAnswered


Hi All,

A particular field service technician used 'web to go' to enter his hours and parts used on SR 3131184, but in Oracle (SR-->Debrief) only labor is showing and material part is blank. How this can happen?

Is there any remedy so that correct labor/material entered will reflect in SR also.

Find attached screenshot of this SR.

Thanks & Regards,

Gaurav Joshi.

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