Sending SR Number email as link to open Siebel UI
Hello Gurus,
I have requirement to send an email with SR information to accounts/contacts on which SR has been created.
In the email we need to send SR number as a HTML Link.
So when the users click on the link in their emails they need to be routed to Siebel UI and to that SR Number.
Is this possible in Siebel.
Thanks