Payables and Cash Management - EBS (MOSC)

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Launch of Descriptive Severity for Service Requests
We are excited to announce that we have improved the Technical Service Request (SR) flow to enable you to provide additional information about your issue.

When creating a Technical SR, you will see three new attributes: Issue Type, Business Impact, and System Lifecycle. The Issue Type attribute allows you to categorize the issue you are experiencing as a Critical Outage, Significant Impairment, Technical Issue, or General Guidance. The Issue Type you select and other information you provide determine the numeric severity assigned to the SR.

We have included tool tips and targeted explanations in the SR flow to provide 'just-in-time' guidance.

For additional help, check My Oracle Support FAQ, Doc ID 2329773.2

To speak to a support representative, contact Oracle Support

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AP Invoice Tolerance

edited Sep 22, 2014 5:00AM in Payables and Cash Management - EBS (MOSC) 2 commentsAnswered


We need to setup a tolerance level for invoice amount more than PO amounts and the tolerance level will  be $999.00.

Please help me to setup in Oracle Parables.



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