Depot Repair - EBS (MOSC)

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How to change the status of Repair Order automatically to Pending Approval from Tech Portal?

edited Oct 7, 2014 4:33AM in Depot Repair - EBS (MOSC) 4 commentsAnswered ✓

Upon clicking the Generate Estimate button on the Technician Portal, we would like the Repair Order status to be changed automatically to Pending Approval. How do we achieve this? Is there any Profile option or a workflow associated with this activity(Generate Estimate)? Or, are there any user hooks? Appreciate any ideas.

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