Payables and Cash Management - EBS (MOSC)

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Zero Payment is 'reconciled but unaccounted'

edited Oct 16, 2014 2:31AM in Payables and Cash Management - EBS (MOSC) 6 commentsAnswered

Hello,

the subledger accounting report returned by Create Accounting in AP is showing errors for a payment with a zero amount.

Initially there were two invoices, both were credited. this proved to be a mistake so a fake invoice was created that debited the returned amount, resulting in a payment with EUR 0 on it.

Somehow this payment is not accounted, where all invoices are fully accounted.

Where should we start when trying to resolve this issue?

We are on R12.1.2.

i attached the report, I replaced the bank account info with 'xxx'

kind regards,

Wilro

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