Install Base and Asset Tracking - EBS (MOSC)

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Inventory and IB transactions are not in sync for a particular serial

edited Oct 17, 2014 10:02AM in Install Base and Asset Tracking - EBS (MOSC) 1 commentAnswered

Hi All,

For serial 1120422 (instance 3752325), inventory is showing as 'Issued out of stores' with latest transaction as 'Sales order issue'. However, it not came into effect in IB. In IB, it is showing in inventory only.

Latest transaction in inventory is not showing in IB and it is coming in 'Transaction Error Summary and Details'. I have also reapplied that error by going to 'Tools'-->'Resubmit Interface Process' but error was not resolved. How to make INV and IB sync in this case?

Find attached transaction screenshots for this serial.

Thanks & Regards,

Gaurav Joshi.

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