Customer Initiated Credit and Receipt Payment
A large customer has made a payment and say it is for $98K for completed invoices and listed a credit for -$2K on thier remittance to us.
What is the best/ recommended way to record this -$2K that does not reference any invoice or reason in AR?
How do we record these transactions ($98K and -$2K) in a single Receipts batch?
Please advise and thank you for your time.