Field Service - EBS (MOSC)

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Sending out Email with fillable pdf as attachment

edited Jun 14, 2018 3:37PM in Field Service - EBS (MOSC) 6 commentsAnswered

Hi All,

I have a business requirement to send an email for, certain repair orders with a certain status and service code, to an out side party. The email (or attachment) must have information about the order, the item# that needs to be repaired/replaced and ship to information. The Business requires that once outside party completes their task, they fill out their status/comments and other relevant information in the same document and email it back to us.

What is the best way to approach this solution. I have looked at smtp_utl to send emails. That can be achieved but from what I have read, the attachment is a static file located in a specific oracle directory. I guess it can be dynamically created, but not sure if it will be fillable. One other option would be use XML publisher .. again having the attachment fillable is the question.

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