Resend Disbursement button - Pell Disbursement
A few of our students had their disbursment rejected and we are trying to resent the disbursement. We found these instructions but cannot see the yellow Resend button on the tab specified below. We are updated to the latest bundle (CS B34 9.0).
If the disbursement was rejected, have you tried the
resend disbursement button?
· Go to: Financial Aid --> Pell Payment --> Manage Pell Payment
· Click on Pell Disbursement tab
· Click the Other Information - subtab
· There should be a yellow Resend button
I checked in security for the FA permission lists and everything for this page was Authorized.
Anyone know how I can get the button to show?